Privacy Policy

At Torisoftt, we value and respect your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our software development services and digital solutions.

This policy applies to all our services, including our website, developed applications and consulting services provided from our location in Cuenca, Ecuador.

By using our services, you agree to the practices described in this policy.

2.1 Information provided directly:

• Contact information (name, email, phone)

• Project requirements and specifications

• Business information for billing purposes

• Communications through our contact forms

2.2 Information collected automatically:

• Website usage data through analytics

• Technical information about your device and browser

• IP address and location data

• Cookies and tracking technologies

We use collected information to:

• Provide and improve our development services

• Communicate about projects and services

• Process payments and billing

• Analyze website usage and improve user experience

• Send relevant updates about our services

• Comply with legal and regulatory requirements

We do not sell or share your personal information with third parties, except:

• When necessary to provide contracted services

• With your explicit consent

• To comply with legal requirements

• To protect our rights and property

• With trusted service providers under confidentiality agreements

We implement security measures to protect your information:

• SSL encryption for data transmission

• Secure servers and databases

• Access controls and authentication

• Regular security audits

• Staff training on data protection

• Incident response procedures

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Object to data processing

• Data portability

• Withdraw consent at any time

We use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Personalize content and ads

• Remember your preferences

You can control cookies through your browser settings.

We retain your information for:

• Project duration and support period

• Legal and regulatory requirements

• Business purposes as needed

• Until you request deletion

We regularly review and delete unnecessary data.